Mobility Solutions

Wannex suite of Mobility Solutions provides a variety of tools that help customers increase revenue.

This key feature extends the convenience of the office or home phone to the remote user. When remote phone mode is activated, any assigned remote number (for example a mobile phone) and the desk or home number will ring upon an incoming call. Unanswered calls are handled by the user’s voicemail, providing centralized message handling, rather than requiring both office or home and mobile phone messages to be checked regularly. Users can easily call into a centralized company number and enter their numeric ID and password to take advantage of intercompany extension dialing, to pay corporate long-distance outbound rates, and to modify their remote call-forward number. In addition, users can give the appearance that calls are being initiated from their office or home phone and keep their mobile number private.

Users can select a variety of ways to have callers “find” them. For Web Portal users, call screening can be activated based on incoming caller ID and time-of-day actions or used as the default treatment for all no-answer calls. The “find-me, follow-me” feature is based on incoming caller ID-based privileges and the user’s choice of ring all or no answer (sequential or simultaneous) ringing for multiple numbers.

The centrally-managed SoftPhone is an attractive and easy-to-use SIP phone that operates on a user’s PC. Wannex SoftPhone can be configured with a full set of features, including directory dialing, voice mail, video, and call screening.

Particularly convenient for fast-paced users, this feature provides dynamic control of active calls, without access to a PC. Users can move or “jump” an active call to an alternative phone number (home, mobile, office, and so forth) even if the numbers are sourced from multiple vendors. Unique codes can be assigned by the user for each of their phone numbers

The Wannex internet-accessible user interface provides access to a wide range of advanced telephony features via users’ M6 Server accounts from wherever they have access to the Internet and Remote
Phone. Remote-mode login to users’ web interfaces sets the default phone to the Remote Phone assigned number. Inbound and outbound calls are handled as described for Remote Phone, but with the added simplicity of a PC user interface. Some of the advanced features that the M6 Web Portal provides access to include:
• Access to corporate and private directories with Clickto- Dial from directories
• Visual view of voice mail, with option to listen on the PC
• Call controls such as dial, speed dial, and conference
• The ability to schedule and control “meet-me” and “ondemand” conference calls
• User management of call handling options, including call jump

The mobile user values this convenient add-on to the Web Portal, which provides pop-up notification of incoming calls in real time on a choice of PDA, cell phone, or PC. Voice Assistant lets the user decide
what to do with an incoming call—answer it, route it to voicemail, virtual ring, or reply with a pre-recorded message. The user can also assign a “call later” status, in which the caller ID of the incoming call will be automatically dialed back at a desired time—a valuable tool for handling expected important calls during other activities.

Out-of-service forwarding can be set by the user to automatically forward calls to a phone number in case the user’s phone is out of service. Easily set by Web Portal users, out-of-service forwarding
can also be set by a simple phone call, using star codes. Users can also enable Remote Phone as a disaster recovery mechanism prior to any out-of-service situation.

  • Benefits

    • Simplifies communication for highly-mobile users
    • Provides numerous ways to stay connected
    • Presents an intuitive, user-friendly interface that
    • promotes feature use and customer satisfaction
    • Keeps phone service up, even in disaster-recovery situations

  • Features

    • Remote phone
    • M6 SoftPhone
    • Call screening and selective call treatment
    • Find-me, follow-me feature
    • Unified messaging
    • Web Portal and Voice Assistant
    • Auto disaster recovery
    • Remote call forward
    • Call jump